Poor connection when gaming

[Curtis1995]

Hi there, I've been with sky for 6 months now without issues until today. Despite my connection being stable when watching tv, browsing my phone. Whenever I try to play any games online I get constant spikes in lag. I've spoken to EA about this and they say it's a data routing issue from Sky's end. Would appreciate a response when possible. 

[caesarome]

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@Curtis1995 wrote:

Would appreciate a response when possible. 

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This is a customer helps customer forum so if you want a response from Sky you will need to call them.

[Curtis1995]

My bad must've misunderstood, would appreciate any others replying to see if they've had similar issues 

[Me134]

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@Curtis1995 wrote:

My bad must've misunderstood, would appreciate any others replying to see if they've had similar issues 

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The best option by far for computers or consoles, especially when gaming, is to use an ethernet cable to the router.