Poor connection to puk

[Alan001]

Im struggling to keep a strong signal to the sky puk, not sure why?

[Coley-W95]

Hi @Alan001 Sorry to see that you're experiencing issues with getting a signal to your Sky Stream puck. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141