Poor broadband speed

[K_S_]

My broadband speed keeps dropping from 150mb to about 10mb

[Stacey952]

Having the same problem!

[K_S_]

Do you have a telephone number so you can speak with a real person

[TimmyBGood]

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@K_S_ wrote:
My broadband speed keeps dropping from 150mb to about 10mb

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Broadband, or WiFi?

[K_S_]

Erm! Not sure when I do a speed check on fast.com I regularly get speed of 8 to 40 mbps not the 150 I should be getting. I have a Sky max  hub

[Me134]

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@K_S_ wrote:

Erm! Not sure when I do a speed check on fast.com I regularly get speed of 8 to 40 mbps not the 150 I should be getting. I have a Sky max  hub

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Use the MySky app and have a look at the broadband section, it will tell you the speed you're getting to the hub. If this is OK then it's probably a device connecting via wifi and there's no guarantee on that speed due to the many, many variables involved.

[TimmyBGood]

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@K_S_ wrote:

Erm! Not sure when I do a speed check on fast.com I regularly get speed of 8 to 40 mbps not the 150 I should be getting. 

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150Mbs is speed delivered to the Hub over optical fibre and ethernet cable, not WiFi from it.  If you are accessing fast.com on a wireless device then you aren't testing the Hub speed.