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Discussion topic: Poor broadband connectivity

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Avatar for Fariba1
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This message was authored by: Fariba1

Message posted on ‎29 Jan 2026 11:26 AM

Poor broadband connectivity

I have been 

getting very slow and poor broadband connectivity. Impacting ability to use various social apps such as Zoom. 

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Avatar for jamesn123
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Superuser
This message was authored by: jamesn123

Message posted on ‎29 Jan 2026 12:13 PM

Re: Poor broadband connectivity

Posted by a Superuser, not a Sky employee. Find out more

HI @Fariba1 

How long has this been happening for? Have you tried running the line test on the My Sky app?
Does the slowness affect all devices or only certain ones?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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