Poor broadband & no WiFi connection

[MartAllen111]

We have been suffering slow broadband intermittently, Sky tv box says no WiFi. We were unable to use services yesterday. This is very frustrating and needs resolving please 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147