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Discussion topic: Poor WiFi
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This message was authored by: Olivia002
Message posted on 09 Sep 2025 07:47 PM
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Poor WiFi
My WiFi connection is so poor in the house. The router is situated in the hall opposite the living room and we cannot go on WiFi on our phones and the tv is often blurred because of buffering/laptops are so slow to complete work.
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This message was authored by: jamesn123
Posted by a Superuser, not a Sky employee.
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Message posted on 10 Sep 2025 10:33 AM
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Re: Poor WiFi
Hi @Olivia002
Have you ran the line test in the My Sky app to check the connection outside is fine?
What kind of speeds are you currently getting both next to the router & in the living room?
I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Myself & Others offer our time to help others, please be respectful.
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