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Discussion topic: Poor WiFi signal

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This message was authored by: SamWishart

Poor WiFi signal

Our Sky WiFi was installed last Monday (9th of September) I contacted sky customer service on Wednesday (11th September) as the WiFi signal was extremely poor in the upper rooms or our house. We upgraded our package to sky Max. We received a booster for our home however the signal has not improved
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This message was authored by: TimmyBGood

Re: Poor WiFi signal

Posted by a Superuser, not a Sky employee. Find out more

@SamWishart 

 

To receive up to two more pods you'll need to call Sky again and book a visit from one of their specialists.  Note that ultimately what's 'guaranteed' is a small refund, not the wireless speed.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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