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Discussion topic: Poor WiFi connection

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Avatar for Jason_86_
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This message was authored by: Jason_86_

Message posted on ‎06 May 2026 04:32 PM

Poor WiFi connection

Hi I've just upgraded my sky package which didn't help the speed and I've just been sent wireless extender and it's still not good. I'm struggling to do my work from home. My old package was far more reliable. Please can you sort this for me asap.
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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎06 May 2026 06:44 PM

Re: Poor WiFi connection

Posted by a Superuser, not a Sky employee. Find out more

@Jason_86_ you are not talking to Sky by pisting in the forum if a single pod is not sufgicent call Sky and nirmally they will book an appoitment for an dnginerr to come out who can authorise up to two more pods.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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