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Discussion topic: Poor Wi-Fi

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This message was authored by: Liam892

Poor Wi-Fi

Since having Sky Glass my Wi-Fi  has been very poor. This applies to using internet on phones and also when online using a games console. Had no issues before sky glass and can see no issues with connectivity

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This message was authored by: jamesn123

Re: Poor Wi-Fi

Posted by a Superuser, not a Sky employee. Find out more

@Liam892 

What did you have before? Sky Q? Sky +? Or no Sky TV at all?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: Liam892

Re: Poor Wi-Fi

I had sky Q before 

This message was authored by: jamesn123

Re: Poor Wi-Fi

Posted by a Superuser, not a Sky employee. Find out more

@Liam892 

Then its probably because with Sky Q you had the main box & mini boxes boosting your WiFi signal around your home as they act as repeaters. Sky Glass/Stream does not do this so you lose a margin of WiFi signal strength. Additionally Sky Glass uses bandwidth for your TV viewing which will impact other devices if your broadband speed isnt that high. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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