Poor Wi-Fi strength in two rooms

[Home16]

Following the installation of Full Fibre last week we now have very poor to unacceptable Wi-Fi reception in two rooms of our house.

Sky did not provide a new communication unit  for the installation, 

Please help my Wi-Fi reception was very good throughout the house with the old telephone line set up

the installation engineer stated the help Centre will be able to provide a solution.

[Tom-W19]

Hi @Home16 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147