Discussion topic: Poor Wi-Fi Connection
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 03 Jul 2026 05:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Poor Wi-Fi Connection
My BB speed is 150 which is great... in my Office...3 steps away it's down to 25 and now nothing in the garden - 15/20 steps away. You have increased my BB for a poorer service - I have a WiFi extender but this made the connection worse - can you send an Engineer to sort out please
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 03 Jul 2026 06:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Poor Wi-Fi Connection
For the benefit of this thread and the other one you've posted on, you haven’t contacted Sky by posting here. This is primarily a customer ▶️ customer discussion forum where we try to assist other customers.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 03 Jul 2026 06:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Poor Wi-Fi Connection
@MV10 wrote:
can you send an Engineer to sort out please
Sky won't do so for external spaces even if the WiFi Max subscription supplement is on the account.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 07 Jul 2026 08:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Poor Wi-Fi Connection
Thanks Daniel they are sending an engineer
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page