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Discussion topic: Poor Speed

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Avatar for tantonluke
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This message was authored by: tantonluke

Message posted on ‎05 Aug 2026 10:18 AM

Poor Speed

Hi,

 

I have just run check and it says all is ok but saying only a download speed of 900+mb/s but i have signed up to the 5gb so should this now of increased?

 

Thank you,

 

 

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎05 Aug 2026 10:30 AM

Re: Poor Speed

Posted by a Superuser, not a Sky employee. Find out more

@tantonluke 

 

Were you already connected to the CityFibre network?  5Gbs cannot currently be delivered over Openreach infrastructure.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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