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Discussion topic: Pole damage and wire snapped

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rich24778957
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Pole damage and wire snapped

‎10 Nov 2023 04:37 PM

Pole damaged and wire snapped on 5th November. Openreach said issue would be fixed by now but no progress. No telephone or Internet 

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TimmyBGood
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Re: Pole damage and wire snapped

‎10 Nov 2023 04:55 PM

Posted by a Superuser, not a Sky employee. Find out more

@rich24778957 

 

Unfortunately if the pole has been deemed to require replacement then you could be on a much longer time-frame.

 

Is there definitely a fault open with Sky?  You'll need that to receive the compensation due.

 

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