Please help, my Sky Max Hub(White) is flashing white light.

[Madz2]

Please help, my Sky Max Hub (White) is flashing white light.

[Chrisee]

@Madz2 a flashing white light is not normal this page explains what the various colours  the indicatir shows mean https://www.sky.com/help/articles/hub-lights-explained-max-hub

This sounds like it needs help from Sky and possibly a replacement hub I am therefore escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @Madz2.

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.