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Discussion topic: PlayStation 5 not connecting

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This message was authored by: Blair77989

PlayStation 5 not connecting

I recently got new broadband with sky, specifically NOW full fibre 300. My problem is that the Wi-Fi connects fine with all devices except my PS5, which it refuses to connect to. When I run a connection test on my PS5, it is unable to even find the IP address of my wifi. I've read online that this issue is because of the security settings on the wifi, but I have disabled these on the app and I'm still having the same issue. Any help would be appreciated, Thanks
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This message was authored by: jamesn123

Re: PlayStation 5 not connecting

Posted by a Superuser, not a Sky employee. Find out more

@Blair77989 

So is the PS5 able to search and find for your Sky hub and you enter the correct password?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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