PlayStation 5 connecting to wireless however says no internet connection on PS5

[Wilkie2]

I've recently upgraded to a sky max hub and extender pod, ever since the uograde my sons PS5 connection is very low. Wireless display on my sky app says it's connected and signal good, PS5 shows it's connected to wireless but can't access the internet. Can anyone help advise. His connection was working fine before the upgrade to a sky max hub.

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Marklec]

Hi, I'm having the same issue, did you get yours resolved at all? Thanks