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Discussion topic: Placing an order does not work since yesterday?

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This message was authored by: Chris_2

Message posted on ‎28 Sep 2026 10:05 AM

Placing an order does not work since yesterday?

HI,

Once filled out all the forms to order a full fibre deal, finally clicking "place order" results in a page saying that this is currently not possible and I should try again later?
I am trying since yesterday.

 

How can I order a product then?

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎28 Sep 2026 10:06 AM

Re: Placing an order does not work since yesterday?

Posted by a Superuser, not a Sky employee. Find out more
@Chris_2 wrote:

How can I order a product then?

If the website is having issues then calling will be the only way to get it placed.

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This message was authored by: Chris_2

Message posted on ‎28 Sep 2026 10:15 AM

Re: Placing an order does not work since yesterday?

Thank you cesarome!

Maybe it is just me, but I cant even find a phone number on this webside.... any help or contact link just forwards me to the same pages, that do not have a phone number presented.

I tried also the virtual chat multiple times. But this bot is useless and whenever I need a proper answer from a human "sorry we have no one available at the moment".

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