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Discussion topic: Picture freeze

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Avatar for Hazie-
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This message was authored by: Hazie-

Message posted on ‎26 Jan 2026 08:07 PM

Picture freeze

Picture keeps  freezing and take a long time to load , after it goes off auto brings on sub titles 

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Avatar for jamesn123
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Superuser
This message was authored by: jamesn123

Message posted on ‎29 Jan 2026 12:23 PM

Re: Picture freeze

Posted by a Superuser, not a Sky employee. Find out more

Hi @Hazie- 

On which device is this occuring?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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