Phones disconnecting from WiFi

[Catchy87]

Upgraded to WiFi max as needed a pod for upstairs bedroom. Since upgrading to Wifi max our personal and work phones are constantly disconnecting then reconnecting to the WiFi. Didn't have this trouble on the old sky hub. What's going on , seatings are all ok and in lowest security setting. I now have a worst service than I did before and paying more! Anyone else have this issue?

[Danz994]

Hi there @Catchy87 Thanks for your first post on the Community forum.

I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141