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Discussion topic: Phone Number To Call Sky On To Rebook A BT Openreach Engineer

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This message was authored by: JonnyCrabb

Phone Number To Call Sky On To Rebook A BT Openreach Engineer

Which phone number should I call Sky on to rebook a BT Openreach engineer to install a fibre line?

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This message was authored by: Daniel0210

Re: Phone Number To Call Sky On To Rebook A BT Openreach Engineer

Posted by a Superuser, not a Sky employee. Find out more

@JonnyCrabb 
As normal, you can call free by dialling 150 from a Sky Talk landline or a Sky Mobile, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum. Stay on the line as long as possible and don’t hang up.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: TimmyBGood

Re: Phone Number To Call Sky On To Rebook A BT Openreach Engineer

Posted by a Superuser, not a Sky employee. Find out more

@JonnyCrabb 

 

And note it's just 'Openreach': they specifically no longer use BT branding (despite still being part of BT Group) because they are required to treat all their telco clients equally.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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