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Discussion topic: Phone Connection issues

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This message was authored by: Flynns5

Phone Connection issues

first day in new house my phone connected to the wifi no problem so did my partners. yesterday 2nd of April 2025 my phone stopped connecting but yet my laptop and partners phone still connects no problem. I have a samsung s23 and when I click the wifi on my phone it says I have to sign into sky but my phone auto signs in somewhere and then the wifi says ''connected no internet'', I have restarted my phone twice and restarted the sky router and still no change.

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This message was authored by: Chrisee

Re: Phone Connection issues

Posted by a Superuser, not a Sky employee. Find out more

@Flynns5 sounds like your phone has got confused. Delete the Sky connections restart the phone fully and add them again.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Flynns5

Re: Phone Connection issues

Ive tried that and still doesnt work

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