I don't have an internet connection

[Petermatthews]

No Internet

Moderator note: subject of thread updated to better reflect the conversation

Moderator note: personally identifiable information removed

[Chrisee]

@Petermatthews you are not talking to Sky by oosting in the forum. If you want to report loss of connection you need to call Sky but before doing so check the Service Checker in the My Sky app over a mobile connection to see if Sky are already aware of a fault affecting your line.