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Discussion topic: Password incorrect?
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This message was authored by: RM44
Message posted on 31 Oct 2024 05:48 PM
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Password incorrect?
I have just set up my new hub , it's all green lights , my mobile and tablet connected immediately but I followed instructions to set up my TV and found its not accepting the password, its advising incorrect ?
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 31 Oct 2024 06:49 PM
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Re: Password incorrect?
If that's a white Sky Max Hub, you may need to reduce the wireless security level from WPA3 to WPA2-PSK using the Hub administration settings in the My Sky app.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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