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Discussion topic: Packet lost

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This message was authored by: Anna1307

Message posted on ‎13 Jun 2026 09:28 AM

Packet lost

I still have packet loss after a factory reset of the Sky Max Hub.
I get timeouts on 8.8.8.8 and 1.1.1.1, and the issue affects multiple devices including gaming disconnects

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This message was authored by: Anna1307

Message posted on ‎13 Jun 2026 09:43 AM

Re: Packet lost

Hi, I am a new customer and I’ve been experiencing this issue since the start of my service (from 1st June).

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