Discussion topic: PS5 Not Connecting To Internet
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Message posted on 05 Nov 2024 09:44 AM
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PS5 Not Connecting To Internet
I have tried everything
In my house, every phone, tablet and tv will connect to the wifi but NOT the PS5
Im paying for 900mb purely for the PS5 and that wont connect.
Its been on and off for 19 months, my contract end in april and it cant come soon enough.
Has anyone had this issue befor enad how did you correc **bleep**? I went into hub setting but that times out and says unsecure cnnection each time i plress apply settings.
im at my witts end
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Message posted on 05 Nov 2024 12:06 PM
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Re: PS5 Not Connecting To Internet
@PaulH113 ideally use an ethernet cable from the hub to the PS5 which will give you the fastest and most stable connection. Gaming actually only requires around 10Mb/s but having extra bandwidth is helpful when downloading games. Connecting by WiFi is always a less good alternative as it increases latency but assuming the console is reasonably close to the hub these instructions should work https://www.playstation.com/en-gb/support/connectivity/internet-connect-playstation/#wireless
For a basic connection you should not need to make any changes to the hub for playing games. If the console is out of effective range you will need to use an extender but there are other options if that is the issue.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 05 Nov 2024 01:12 PM
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Re: PS5 Not Connecting To Internet
Everything in this link is stuff i have tried.
What i dont understand is everything elso in the house works, i used my phone as a hotsot and the ps5 connected to that, everything else connects to the wifi but not the ps5. It literally just paclked in and wont event trt to connect, it just says something went wrong. this happened 24 hours ago.
i hate been connected to that same hub for 19 months , speeds have been shockning but at least its connected until now.
anyone from Sky able to help ?
Message posted on 11 Aug 2025 01:29 PM
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Re: PS5 Not Connecting To Internet
Did this get resolved as I've got the exact same problem
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