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Discussion topic: PS Remote Play

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This message was authored by: alatham85

PS Remote Play

When using the PlayStation remote play app on my phone whilst in the house the game play works immaculate the issue is when I'm not in the house and connected to a different wifi I the PlayStation remote play app doesn't connect to my PlayStation but if I switch from the wifi to mobile date then the app works fine would this be an issue with router setup and port forwarding or the wifi I'm connected to 

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This message was authored by: GD1

Re: PS Remote Play

Posted by a Superuser, not a Sky employee. Find out more

@alatham85  If i'm reading your post right you don't have an issue with your home wifi but elsewhere?  If so I'm not sure what this has to do with Sky broadband where you've posted?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: alatham85

Re: PS Remote Play

I wasn't sure if it was anything on the router stopping the incoming connection from a different wifi or if any ports needed forwarding 

This message was authored by: GD1

Re: PS Remote Play

Posted by a Superuser, not a Sky employee. Find out more

@alatham85 wrote:

I wasn't sure if it was anything on the router stopping the incoming connection from a different wifi or if any ports needed forwarding 


How would your own connection/router have any affect on another properties broadband service.

 

Your hub provides you with access to your own broadband connection at your own property it cannot follow you around or have any effect on another person's broadband service.

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Chrisee

Re: PS Remote Play

Posted by a Superuser, not a Sky employee. Find out more

@alatham85 check you have UPNP enabled on your Sky hub. If I remember correctly it is turned on by default on the black hubs but check your's. If you have the white Sky Max hub it is off by default but can be enabled in the Hub's settings in the My Sky app in the Advanced section. From a quick check thst should enable remote play.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: alatham85

Re: PS Remote Play

@GD1 I am aware of this but surely the connection needs to go through my router to get to the PS5 

 

@Chrisee I don't have the option for Upnp In my sky app I have the white sky hub

This message was authored by: Chrisee

Re: PS Remote Play

Posted by a Superuser, not a Sky employee. Find out more

@alatham85 sorry, brain fade, it is in the web interface see this post UPnP set up

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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