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Discussion topic: PON light flashing

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This message was authored by Billy921 This message was authored by: Billy921

PON light flashing

PON light on ONT has suddenly started flashing - tried a power cycle and checked cables all seem OK. 

Can Sky / open reach see the issue or do I need to call up (or just wait for it to resolve)

 

thanks 

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This message was authored by Kpps This message was authored by: Kpps

Re: PON light flashing

Same problem in Paignton area.

This message was authored by NickNewark This message was authored by: NickNewark

Re: PON light flashing

Posted by a Superuser, not a Sky employee. Find out more

@Billy921 @Kpps I would go through the Sky app and check the broadband status. This should allow you to raise the issue and Sky can alert Openreach and possibly book an engineer appointment if needed. I've had one issue in the past with the ONT and it was an external network fault. 

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