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Discussion topic: PON flashing

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This message was authored by: Jeff_Fid

PON flashing

The PON light is flashing on my ONT but there is no LOS light which indicates the issue is at your end. I have turned both ONT and Router off. This fixed the issue for a couple of hours but now it's happened again and rebooting doesn't work.
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This message was authored by: caesarome

Re: PON flashing

Posted by a Superuser, not a Sky employee. Find out more

@Jeff_Fid 

As you are talking to other customers here you will either need to run a line test or phone Sky about this:

 

https://www.sky.com/help/articles/broadband-diagnostic-start

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