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Discussion topic: PC can't find Sky Network

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This message was authored by: nickireynolds

PC can't find Sky Network

My PC, using Windows 10, can't find my new Sky WiFi but I have maximum signal on my mobile in the same room. I've checked the security settings on my hub and it's WP2. I run my business from home so this is a nightmare, help!
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This message was authored by: JimM1

Re: PC can't find Sky Network

@nickireynolds Is your PC in the same room? Also White or Black sky Hub?

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This message was authored by: nickireynolds

Re: PC can't find Sky Network

Black Sky Hub and, no, it's at the other end of the house, but the City Fibre bloke assured me it would be ok.... I'm using two TP Links to get the signal to the room which works for my mobile but my PC doesn't find it

This message was authored by: JimM1

Re: PC can't find Sky Network

@nickireynolds Listen to the CF Engineer if you wish, you are stuffed, they are NOT wireless experts far from it! What Tp-Links are you using connected to the sky Broadband Hub, were they both working fine before the hub move?

 

Say the exact TP model there are MANY.....

 

Range Extenders | TP-Link United Kingdom

This message was authored by: TimmyBGood

Re: PC can't find Sky Network

Posted by a Superuser, not a Sky employee. Find out more

@nickireynolds wrote:

I'm using two TP Links to get the signal to the room which works for my mobile but my PC doesn't find it


Typically you'd need to factory reset and then go through the set-up procedure for any such hardware after replacing a router.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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