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Discussion topic: Overgrown trees affecting phone line

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This message was authored by: Roadrunner384

Overgrown trees affecting phone line

Hello All.
The trees that are under the phone line going into my house have now grown that much that the branches are substantially pushing the phone line up. 
 I fear that if I leave it much longer it will cause damage to both the phone line and my house. 
Is there a department I can contact to deal with this? 
I am unable to access the trees or I would try and trim them myself, but this has got to the point now that it would have to be a professional to be honest. 
Any information or advice would be greatly appreciated. 

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This message was authored by: Daniel0210

Re: Overgrown trees affecting phone line

Posted by a Superuser, not a Sky employee. Find out more

@Roadrunner384 

Sky don't have a department for this type of issue. Do you know who owns the trees - council, a private address? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: jamesn123

Re: Overgrown trees affecting phone line

Posted by a Superuser, not a Sky employee. Find out more

@Roadrunner384 

More than likely this responsibility falls under whoevers land the trees are on. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by: TimmyBGood

Re: Overgrown trees affecting phone line

Posted by a Superuser, not a Sky employee. Find out more

@Roadrunner384 

 

Openreach basically doesn't do preventative maintenance on individual circuits: they might do so on multi-core backbone cable.

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