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Discussion topic: Over head cable hit by lorry
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This message was authored by: DannyMaclaren
Message posted on 12 Nov 2024 09:53 AM
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Over head cable hit by lorry
My internet not working
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Nov 2024 10:04 AM
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Re: Over head cable hit by lorry
If this lorry has bought a cable down then Openreach will be called on to carry out the repairs and until that happens you will have no internet or talk services if this cables comes to your property. All you can do is to call Sky to report this to them as you would need to do this regarding automatic compensation:
https://www.sky.com/help/articles/auto-compensation
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