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Discussion topic: Over head cable hit by lorry

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This message was authored by: DannyMaclaren

Over head cable hit by lorry

My internet not working 

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This message was authored by: caesarome

Re: Over head cable hit by lorry

Posted by a Superuser, not a Sky employee. Find out more

@DannyMaclaren 

If this lorry has bought a cable down then Openreach will be called on to carry out the repairs and until that happens you will have no internet or talk services if this cables comes to your property. All you can do is to call Sky to report this to them as you would need to do this regarding automatic compensation:

 

https://www.sky.com/help/articles/auto-compensation

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