0

Discussion topic: Outage in West Belfast

Reply
This message was authored by: Ginger070

Outage in West Belfast

Came home from work on Tuesday to no internet connection, app advised an outage in my area. 

 

Still no internet today I have been given 2GB as I have a sky mobile, but what does my partner do he is with O2?

 

Why also is it like finding hens teeth trying to speak to a human? 

Reply

All Replies

This message was authored by: Chrisee

Re: Outage in West Belfast

Posted by a Superuser, not a Sky employee. Find out more

@Ginger070 there is little point in calling Sky as they are likely to know as much as you as Openreach do not give running commentary on fixing area faults so nobody can tell you when your line will be back up. The standard fix time is 2 full working days from report which Openreach meet in 85% of cases where they dont you start to get compensation see Customer Auto-Compensation | Sky Help | Sky.com

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply