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This discussion topic has been answered Discussion topic: Our sky does not work

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This message was authored by: Emmagaryj

Message posted on ‎08 Dec 2025 08:39 PM

Our sky does not work

Sky a box doesn't work, the WiFi doesn't work, the remote control doesn't work on the sky box 

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood Answer

Message posted on ‎08 Dec 2025 08:44 PM - last edited: ‎08 Dec 2025 08:45 PM

Re: Our sky does not work

Posted by a Superuser, not a Sky employee. Find out more

@Emmagaryj 

 

You aren't contacting Sky support by posting here, or triggering an AI response.

 

It's best to keep Sky Q and Sky Broadband issues separated.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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Avatar for Emmagaryj
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This message was authored by: Emmagaryj

Message posted on ‎08 Dec 2025 08:41 PM

Re: Our sky does not work

Our sky does not work

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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood Answer

Message posted on ‎08 Dec 2025 08:44 PM - last edited: ‎08 Dec 2025 08:45 PM

Re: Our sky does not work

Posted by a Superuser, not a Sky employee. Find out more

@Emmagaryj 

 

You aren't contacting Sky support by posting here, or triggering an AI response.

 

It's best to keep Sky Q and Sky Broadband issues separated.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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