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Discussion topic: Our WiFi broadband keeps dropping out
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This message was authored by: Annoyed47
Message posted on 25 May 2026 04:38 PM
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Our WiFi broadband keeps dropping out
Over the last few days our broadband keeps dropping out, the service checker says all is fine but it isn't.
i have spoken to sky support who said there was an issue but it was being dealt with, it comes back on but then goes again. We both work from home so this is absolutely not ideal.
any idea on how I can get sky to listen
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 25 May 2026 04:46 PM
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Re: Our WiFi broadband keeps dropping out
If there is an issue does it appear here after you run this line test:
https://www.sky.com/help/articles/broadband-diagnostic-start
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