0

Discussion topic: Our Internet keeps dropping after fibre was installed

Reply
This message was authored by ABAC This message was authored by: ABAC

Our Internet keeps dropping after fibre was installed

We've had fibre installed a few weeks ago and since then our Internet drops several times a day. We have to restart the router every day - despite Sky giving us a new one.

The BT openreach has 2 solid lights and a third that keeps flashing green. When we run tests it shows good speed which is why Sky won't help, claiming all is well. We are at a loss! We both work from home and keep being thrown out of meetings!

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion