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Discussion topic: Ordering replacement hub

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Avatar for Rafiki1
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This message was authored by: Rafiki1

Message posted on ‎06 Apr 2025 10:44 AM

Ordering replacement hub

How do I order a replacement hub as mine no longer receives security updates apparently 

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎06 Apr 2025 11:17 AM - last edited: ‎06 Apr 2025 11:19 AM

Re: Ordering replacement hub

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@Rafiki1 wrote:

  mine no longer receives security updates 

QHub updates will continue until the end of 2025.  There's a link on the Sky website for ordering a newer model as a replacement.

 

sky.com/skyhuboptions

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: caesarome

Message posted on ‎06 Apr 2025 12:14 PM

Re: Ordering replacement hub

Posted by a Superuser, not a Sky employee. Find out more
@Rafiki1 wrote:

How do I order a replacement hub as mine no longer receives security updates apparently 

@Rafiki1 

The letter/email you have been sent gives you the link to use.

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