Discussion topic: Orange light Internet and voice
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Message posted on 01 Jun 2026 09:59 PM
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Orange light Internet and voice
I have checked broadband and everything is fine but after switching off and on there is no change, suddenly stopped working no apparent reason but this happened recently too
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Message posted on 01 Jun 2026 10:27 PM
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Re: Orange light Internet and voice
Other people are reporting similar issues this evening so the first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:
https://www.sky.com/servicechecker
If nothing shows then try this line test:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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