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Discussion topic: Orange Light on router
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This message was authored by: RachelB2185
Message posted on 08 Jul 2024 08:07 AM
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Orange Light on router
Orange light on router box - no internet available. I have tried all functions asked, nothing has worked. Any ideas?
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 08 Jul 2024 10:48 AM
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Re: Orange Light on router
@RachelB2185 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
If someone has helped give them Like.
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If you have found this solution helpful please tick this as the answer.
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