Openreach not come back

[BarrieS1978]

I had openreach come Friday to move my broadband, they couldn't connect the cable underground and the engineer said someone would come and connect it up and left, I have not heard anything from either openreach or sky!! I have now spent over £60 on mobile data so far.

[TimmyBGood]

@BarrieS1978 

Openreach typically don't carry out domestic broadband work at subscriber addresses over weekends.  Unfortunately underground work takes as long as it takes, and that can be a very long time: you may need to try and reduce your data use because although the Ofcom compensation scheme should apply, the £5.25 a day for delayed activation or £8.40 for loss of service may well not cover that rate of expense.

[GD1]

@BarrieS1978  As additional work is required it wouldn't be done on a weekend and most certainly will take a few days even weeks etc to get this resolved, you would be best speaking to Sky for any updates.