Openreach box has red light on pon

[ohnny]

No wifi openreach box has red pon light on Tried resetting and reset his

[Waveman]

You will need to contact Sky using the Contact Us link at rhe bottom of the page. 

Any faults with the ONT will need an engineer. 

check the fibre is connected (green plug) and the white fibre is undamaged. Either way you will need an engineer. 

phone them, email and chat is the slowest way to get an engineer visit sorted out. Openreach aim to resolve faults in 2 working days from the report of a fault. 

[peter-marlow+1966]

A red light  on an optical network terminal box  usually  beens you have a break in the fibre  optic cable  going  to the box, so you  need  to  call  sky  as soon as  possible to get an engineer  booked