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Discussion topic: Ont box

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Antl
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This message was authored by Antl This message was authored by: Antl

Ont box

‎05 Nov 2024 03:06 PM

Hi I av been with sky for a few days but now I av no services and there is no power on my ont box ?

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Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee

Re: Ont box

‎05 Nov 2024 03:24 PM

Posted by a Superuser, not a Sky employee. Find out more

@Antl if the ONT isnt powered you cannot use it to connect. If the power supply is missing or damaged then call Sky somthey can get Openreach out to sort the issue.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Antl
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Re: Ont box

‎05 Nov 2024 05:56 PM

Hi do uou have a contact number been trying numerous numbers all day thanks ?

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