Discussion topic: Ongoing one tip issues
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Message posted on 09 Jul 2025 01:48 PM
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							Ongoing one tip issues
						
					
					
				
			
		
	
			
	
	
	
	
	
Signal keeps dropping out whilst watching sky or streaming Netflix etc, also unable to play recordings . This has been going on for months. Have run test and says broadband is fine but after 20 minutes of trying to find a fault it says broadband is fine but no devices are connected to the hub, even though they have been whilst running tests. I am absolute fed up because this happens several times a day almost every day. The downtime can vary from a couple of minutes to over an hoir. The only thing that seems to resolve it is restring the broadband hub/router. I am very dissatisfied with the quality of the broadband service I am receiving.
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Message posted on 09 Jul 2025 01:53 PM
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							Re: Ongoing one tip issues
						
					
					
				
			
		
	
			
	
	
	
	
	
@DanNicke What colour of router do you have from Sky? Black or white. Does the lights on the router change colour when this is happening?
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