On order tracking I have been waiting over 2 weeks for an open reach engineer to get back to me

[JamesOwen]

I am waiting for an open reach engineer to get back too to fix an ongoing issue with my BroadBand 

[Laing1]

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@JamesOwen wrote:

I am waiting for an open reach engineer to get back too to fix an ongoing issue with my BroadBand 

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@JamesOwen i'd give Sky a call to see if they have heard anything 

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag

[KevNewMedia]

Hi @JamesOwen 

Thanks for using the Sky Community.

I'm sorry to hear of your experience.  I've escalated your post to our Community Messaging team and they will be in touch over the next 48 hours. Just check back here every now and again. You're looking for the chat bubble in the bottom corner of the thread.

For more information on how the service works, click here https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Tom-W19]

Thanks for escalating. We've sent an invite to @JamesOwen.