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Discussion topic: Off early morning ,

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This message was authored by: Weejamesy

Off early morning ,

We're having issues early in the AM , WiFi is going off quite frequently , which is triggering notifications on our phones for the Home alarm system etc having to go on to cellular back up ? Only happens in the early hours of the morning , 

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This message was authored by: TimmyBGood

Re: Off early morning ,

Posted by a Superuser, not a Sky employee. Find out more

@Weejamesy 

 

Do you have Sky Q television?

 

The symptoms you describe are known to be caused by the main Q box going into its lowest power mode between 02:45 and 05:45 which causes the Q WiFi mesh to drop.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Weejamesy

Re: Off early morning ,

Hi thanks for your input , but no we don't have sky Q but the timing is correct always around this time  2.45

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