Now unable any devices to my Sky broadbsnd

[endmoor05]

From this morning I have been able to connect any devices to my Sky broadband, iphone/ iPad/ laptop/ sky tv.
We tried resetting the hub but that didn't change anything.

My wife called the Sky yelp line & some checks were carried out & she was advised that the issue might be with her iPhone (we hadn't realised at the time that the laptop, which isn't an Apple device & out Sky Q box also weren't connecting).

We called Apple help who ran checks & couldn't find an issue.

My wife asked me to call sky again this afternoon on the same number & when the automated helpline did initial diagnostics it reported that there may be an issue with the in home setup & sent me a link to do checks. 
I followed the steps, but the tool did not indicate any issues.

Please can someone advise the next steps, I was hoping to speak to a Sky service person, however the helpline did not give me that option.

[Tom-W19]

Hi @endmoor05 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you @endmoor05 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks