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Discussion topic: Nothing is working despite excellent WiFi connection
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This message was authored by: SophieCooper
Message posted on 14 Jun 2026 06:36 PM
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Nothing is working despite excellent WiFi connection
The tv is fully connected to the Wifi. It says WiFi connection excellent, but not a single tv channel or app is working. When I try to watch something I just get a message saying "please wait t for your programme to load" on a black screen, and then it goes back to the homepage.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 14 Jun 2026 07:33 PM
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Re: Nothing is working despite excellent WiFi connection
Have you rebooted both your broadband hub and the TV ?
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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