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Discussion topic: Nothing is working despite excellent WiFi connection

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This message was authored by: SophieCooper

Nothing is working despite excellent WiFi connection

The tv is fully connected to the Wifi. It says WiFi connection excellent, but not a single tv channel or app is working. When I try to watch something I just get a message saying "please wait t for your programme to load" on a black screen, and then it goes back to the homepage.

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This message was authored by: caesarome

Re: Nothing is working despite excellent WiFi connection

Posted by a Superuser, not a Sky employee. Find out more

@SophieCooper 

Have you rebooted both your broadband hub and the TV ?

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