Not received sky hub

[MXS57]

Ive been promised my sky hub 3 times not received.

Last time a weird women said she would phone back in 3 days and sort the problem out rather than put it in a box and send it too me 

Im running out of patience 

[Daniel0210]

@MXS57 

Hubs for new activations are normally dispatched via Royal Mail to arrive a 'few days' prior to the activation date.

Based on the experience my son had, once it has been dispatched you should be able to track it through Royal Mail. The postman/woman will usually leave it hidden if no one is in. You shouldn't need to sign for it.

They should also pop a card through the letterbox telling you where it was left and the tracking should show some information on it too.

[caesarome]

@MXS57 

When is your activation date and what shows here:

https://www.sky.com/ordertracking