@Jolene1111
Hubs for new activations are normally dispatched via Royal Mail to arrive a few days prior to the activation date.
Once sent out you can usually track its progress. Have you had this notification? I suspect your activation is possibly delayed,
The postie will usually leave it hidden if no one is in. You don't need to sign for it. The postie should also pop a card through the letterbox telling you where it was left and the tracking should show some information on it too.
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