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Discussion topic: Not getting minimum speed guarantee

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CraigDuffy
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This message was authored by CraigDuffy This message was authored by: CraigDuffy

Not getting minimum speed guarantee

‎16 Oct 2024 03:13 PM

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I'm with sky broadband ultra fast recently upgraded due to slow speeds, meant to get 100mb minimum not getting these speeds due to poor connection to router despite new line and new router being fitted by sky

 

How do I claim on this and get it resolved? 

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daveNOS
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Superuser
This message was authored by daveNOS This message was authored by: daveNOS

Re: Not getting minimum speed guarantee

‎16 Oct 2024 03:34 PM

Posted by a Superuser, not a Sky employee. Find out more

@CraigDuffy It tells you what to do in the screenshot you posted and that is call Sky.

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