Discussion topic: Not connected
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Message posted on 05 Jun 2026 11:23 AM
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Not connected
Open reach says that I am connected but I am only showing a white light on my router
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Message posted on 05 Jun 2026 12:17 PM
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Re: Not connected
@Michelle1233 wrote:Open reach says that I am connected but I am only showing a white light on my router
If that's a Sky Max Hub (big white one) then a white light shows everything is good. If you have FTTP and an internal ONT box on the wall, what lights are showing on that?
https://www.sky.com/help/articles/hub-lights-explained-start
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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
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